Find answers to common questions about our services
Yes, we provide real, active followers from genuine accounts. Our services use organic growth methods to ensure authentic engagement and long-term retention. All followers are from real users who are interested in your content.
Delivery times vary by service and package. Standard delivery typically starts within 24-72 hours, while premium packages may begin immediately. The full delivery process can take anywhere from a few days to several weeks depending on the quantity ordered, as we use gradual delivery to ensure account safety.
No, our services are designed to be completely safe. We use organic growth methods that mimic natural follower behavior. We never ask for your password and all deliveries are gradual to avoid triggering platform algorithms. We've served thousands of customers without any account issues.
Yes! We offer a 30-60 day retention guarantee on all our services. If you lose followers within the guarantee period due to our service, we'll refill them at no additional cost. Premium tiers include lifetime guarantees with ongoing support.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and cryptocurrency payments. All transactions are processed securely through encrypted payment gateways. We never store your payment information.
Yes, our premium and VIP tiers offer advanced targeting options including geographic location, age range, interests, and niche-specific targeting. This ensures your followers are relevant to your brand and more likely to engage with your content.
Absolutely not! We never ask for your password. Our services work without requiring any login credentials. You only need to provide your username or profile URL, and we handle the rest securely.
Our Growth tier offers standard delivery with good retention. The Boost tier provides faster delivery with higher engagement rates. The Max/VIP tier includes instant delivery, premium targeting, lifetime guarantee, and priority support. Higher tiers also offer better retention rates.
After placing an order, you'll receive a confirmation email with your order ID and tracking link. You can also log into your customer area using the email you provided during checkout to view real-time delivery progress and order history.
Yes, you can cancel your order within 24 hours of placement if delivery hasn't started yet. Once delivery begins, orders cannot be cancelled, but you're still covered by our guarantee. Contact our support team for assistance with cancellations.
Yes! Our followers are real users who will naturally engage with your posts through likes, comments, and shares. Premium tiers include followers with higher engagement rates who are more likely to interact with your content regularly.
Absolutely! We offer 24/7 customer support via email at info@hakareach.com. Premium tier customers receive priority support with faster response times. We're here to help with any questions or concerns you may have.
Yes, you can place separate orders for multiple accounts. We also offer bulk discounts for orders of 5 or more accounts. Contact our support team for custom bulk pricing and enterprise solutions.
If delivery is delayed beyond the estimated timeframe, we'll notify you immediately and provide an updated timeline. In rare cases of significant delays, we offer partial refunds or account credits. Our support team monitors all orders closely.
We operate within platform guidelines by using organic growth methods. Our services don't violate terms of service as we don't use bots, fake accounts, or automated systems. All growth is natural and authentic.
We offer refunds for orders cancelled within 24 hours before delivery starts. Once delivery begins, our guarantee policy applies instead. If you're not satisfied with our service, contact support and we'll work to resolve any issues.
Yes, you can request to pause delivery at any time by contacting our support team. This is useful if you need to temporarily stop growth for account maintenance or other reasons. Delivery can be resumed when you're ready.
We support Instagram, YouTube, TikTok, Twitter (X), Facebook, and more. Our services include followers, likes, views, comments, and subscribers depending on the platform. Check our services page for the complete list of available options.
Our followers have active profiles with profile pictures, posts, and genuine engagement history. We filter out fake accounts, bots, and inactive profiles. Premium tiers include additional quality checks to ensure maximum engagement potential.
Yes! We have an affiliate program that allows you to earn commissions by referring customers. Affiliates typically earn 20-30% commission on referred sales. Contact us at info@hakareach.com to learn more and sign up.